Terry Norris
Terry Norris, MBA
Lean Consultant and Owner LeanConsultingWorks, LLC
Terry Norris is a Lean Certified Master Black Belt, author, speaker, and fulltime Lean consultant with Simpler, an IBM Company and the owner of Lean Consulting Works. Note: Any consulting or training provided will be through Simpler Consulting.
Terry’s Lean experience spans two decades and is diverse and extensive. He’s provided Lean consulting services for the military, federal and county government agencies and multiple industries. Some of those industries include healthcare, manufacturing, insurance, pharmaceuticals, airlines, construction, public utilities, professional services and cellular services.
For the past several years Terry’s focus has been on Lean Healthcare. To date he has trained over 1,800 hospital leaders, in 150+ hospitals on Lean concepts, principles, and specifically on how to lead a Lean transformation. Terry is the author of the book, “How to Make Lean Work in Your Hospital”; equipping hospitals leaders at all levels to successfully lead a Lean transformation.
As a consultant he’s helped multiple hospitals develop a Lean strategic implementation plan. He’s led dozens of frontline rapid improvement events in all major hospital departments—saving millions of dollars through efficiencies and significantly increasing revenue through new strategic options.
Terry served in the United States Air Force (USAF) for 25 years. In his last role he was the Lean leader for a complex organization with 5,500 people, at five locations in four European countries. Terry established the organization’s Lean structure and developed a strategic and tactical plan that delivered 55 major improvement projects, saving millions of dollars through direct savings and cost avoidance.
He has also taught graduate and undergraduate courses in Lean Deployment, Strategic Management, Leadership, Operations Management, and Project Management for 21 years.
Connect with Terry to unleash your team's potential and drive transformative organizational success through his proven Lean expertise.